Opencart Technical Support HK

OpenCart Technical Support Service (Hong Kong)

We offer a three-step support process to help you resolve website issues with clarity and confidence:

Step 1: Diagnostic Check

• Fee: HK$800

• Includes system inspection, error analysis, and initial recommendations

• If the issue is minor and can be resolved immediately, we proceed to Step 2

Step 2: Immediate Fix (if applicable)

• Additional Fee: HK$800

• Total cost: HK$1,600 (includes diagnostic + fix)

• Suitable for common errors, configuration issues, module conflicts, etc.

Step 3: Quotation-Based Repair (if further work is needed)

• A detailed quotation will be provided

• If you accept the quotation, the HK$800 diagnostic fee will be fully deducted

• If you decline, only the HK$800 diagnostic fee will be charged

Frequently Asked Questions

• What is the HK$800 for? It covers the initial diagnostic check and does not include repairs.

• Do I have to proceed with repairs? No, you may choose to stop after the diagnostic phase.

• Will there be extra charges after the fix? If the issue is resolved during Step 2, the total cost is HK$1,600. If further work is needed, charges will follow the quotation.

  
  

OPENCART website - long-term maintenance service

With ten years of experience in OpenCart program development, we are professional OpenCart technology teamr in Hong Kong and provides the most professional OpenCart website maintenance services.